COMMON QUESTIONS
Frequently Asked Questions
Everything you need to know about our artisanal chocolate collections, shipping policies, stockist partnerships, and custom gifting.
How do I place an order for chocolate bars or gift sets?
All purchases are processed directly via WhatsApp or our online concierge to ensure personalized service. Click any "Order via WhatsApp" button across our site to launch a pre-filled chat with our sales desk, who will confirm stock, local delivery in Ghana, or express international shipping options.
Do you ship internationally outside Ghana?
Yes! We ship insulated, temperature-controlled micro-batches via express international courier to selected destinations in West Africa, Europe, North America, and the UK. Contact our concierge desk for direct international shipping rates and delivery timelines.
What are the minimum wholesale order quantities for stockists?
Our wholesale partnership program for hotels, cafes, and boutique outlets begins at 50 units minimum order. We offer tiered wholesale pricing, custom gold-embossed counter displays, and dedicated account management. Submit an inquiry through the form above to receive our wholesale catalog.
Can we request custom gold-foil branding for corporate events & weddings?
Absolutely. We provide custom gold-embossed sleeves, bespoke wooden presentation hampers, and personalized wax seals for luxury corporate gifting and private events. Submit a request via our concierge form or WhatsApp us directly for a 24-hour custom quote.